Customer Service is fundamental to our business, an integral part of our daily routine and this is what separates us from our competition.  We expect our employees and our customers to measure us by how well we make them a welcoming part of our store. 

Rayneau Construction and Industrial Product (RCIP) is committed to delivering world class customer service to each and every customer, whether they come into our store, call us on the phone or use our website.  It involves a way of thinking and acting that is customer focused in all aspects of our operations. 

Our service philosophy

• People come first
• Provision of accurate and reliable information.
• Serious about our high level of service.
• Accessible and easy to approach.
• We are Doers
• Customer Service is a state of mind, not a department.  We do it right the first time around.
• The customer is always right.
• Easily accessible products 
• Continuous improvement:  Everyone must be thinking about how to do his/her job better and more effectively.

Our Customer Service Representatives are dedicated, well knowledgeable, friendly and are always ready to serve you. You may contact us at any time.